Artificial intelligence: Ever had the experience of spinning your wheels trying to get something done on a website?It can be as simple as an address change or a request for information. Then you reach a person, admittedly after a substantial wait -no fault of your own-and the person at the other end of the line after a few annoying and mostly unnecessary security questions, resolved your problem in short order. Does that say anything to you about the infamous A. I. that will soon be taking over the world if it hasn’t already?! It’s s disaster! But who relies on experience and empirical evidence when they can rely on concepts and “tendences” as the French call it. The difference between concept and reality is THE most important factor of disturbance in the world. And nobody seems to be getting it!